Returns, Refunds and Exchanges Policy

Returns, Refunds and Exchanges Policy

All sales are final, unless there is a manufacturer defect. You must return the items within 7 days of your purchase exept Lashes and Makeup, Due to the nature of the item, for sanitary purposes there are no refunds or exchanges.  

Please email gromero9071@gmail.com to request a refund and we will assign you a tracking #.

 

contact us:

(657) 205-6345

mail inquires: 

2112 E 4th Streey, suite 228C

Santa Ana, CA 92707

 

Payment Policy

Accepted Methods of Payment

 

Credit Card (Visa, Master Card, American Express, Discover)

 

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

 

Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday - Friday 9am - 5pm. Any orders after 5pm PST will be process on the next business day.

Please allow 3 to 7 business days for USPS ground delivery.

Carriers

We use the following carriers to deliver our orders:

USPS

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

 

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:

Billing Address

Shipping Address

Email Address

Credit Card Information